What is an MP’s surgery?

You and Grant can meet to discuss your problem in confidence. However, you must be a Welwyn Hatfield constituent in order to attend. You can check who your MP is here.

Once at a surgery, you are free to raise any subject on your mind – people come to the MP’s surgery for all manner of reasons ranging from simply wanting to put a point across, to a serious problem requiring the input of the Member of Parliament sometimes because all other agencies have failed to get the problem resolved.

Following your meeting, you will almost always receive follow-up communication afterwards taking your case forward.  Grant is accompanied by a caseworker and sometimes a local Councillor to assist with problems which relate to the local authorities.

How do I book a surgery?

If you’d like to come to a surgery and meet Grant in person, please call Nat Chapman on 01707 262632 or email:

Grant’s constituency office will let you know what time to come along. Since surgeries operate on a first-come, first-served basis, you may have to wait sometime before being seen so we recommend bringing a good book to read while you wait.

Where are surgeries held?

In order to make surgeries as convenient as possible for residents, Grant holds his surgeries around the constituency in both Hatfield and WGC. Please speak to Sandra to discuss which location works best for you.

Is a surgery the only way to contact Grant?

There’s usually no need to come into a surgery at all, unless you feel you prefer a face-to-face meeting.

Grant can usually deal with your problem if you simply get in touch:


or post to: The Rt Hon Grant Shapps MP, Maynard House, The Common, Hatfield, AL10 0NF.

Alternatively, you can call Grant’s team at Westminster: 020 7219 8497 or 01707 262632

We’ll usually ask you to put down some details in writing before we can formally take your case forward.