Shapps demands answers from Openreach

Local MP Grant Shapps has demanded answers from Openreach to the repeated delays over upgrading internet connections in Essendon, in a letter to their Managing Director for Infrastructure Delivery, Kim Mears.

In the letter, Grant made clear his profound anger and disappointment at yet more delays to upgrading cabinets in Hatfield and Potters Bar to enable them for fibre connections. Since the public meeting he held in November with representatives from BT, Openreach and Hertfordshire County Council, progress has been incredibly slow and hundreds of residents continue to endure appallingly slow internet speeds.

Grant said: “I hear from constituents on a daily basis who are being blighted with shockingly low internet speeds, and I am keeping up the pressure on Openreach to deliver on their commitments to ensure every household in Welwyn Hatfield can enjoy the benefits of fibre broadband.

“The repeated setbacks and delays are simply not acceptable, and that’s why I have written to Kim Mears at Openreach demanding answers and urgent action. Earlier this week, I also met with Openreach’s Head of External Affairs and Policy Michael Salter-Church, and I have also written to Hertfordshire County Council to press for more action on the Connected Counties programme. I will not let up the fight until all Welwyn Hatfield residents have the internet connection they deserve.”